Zero Tolerance

Patients who are violent or threaten violence to the doctors or practice staff, or other persons present in the surgery or in a place where treatment is provided, will be immediately reported to the police.

Furthermore the doctors will request their immediate removal from our patient list.

Patients who are verbally abusive, without offering violence, to the doctors or practice staff will be warned in writing that such action is not acceptable and that any second occurrence will lead to their removal from our patient list.