Appointments

Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.

How To Request An Appointment

Extended Access Appointments

In the Kingswinford, Amblecote and Brierley Hill (KAB) area practices are working in partnership to provide additional GP appointments.

If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist during normal opening hours.

Your appointment may be with another practice in the area and may not be at your registered practice.

Urgent Appointments

If you feel your problem is urgent and cannot wait, please tell the receptionist.

She may need to ask details of your illness which will be passed on to the doctor for their advice.

Home Visits

For more information about home visits, please visit our Home Visits page. 

Non-attendance Policy

A significant number of appointments are wasted every week at our practice because patients do not turn up. This situation could easily be rectified by the simple courtesy of letting us know in reasonable time if you are no longer able to attend.

The current state of affairs gives us cause to re-iterate our policy for those who persistently offend in this regard:

  • Any patient who fails to attend three appointments in any one year will receive a warning letter.
  • Failure to heed the warning letter and subsequently miss another appointment may result in that patient’s removal from the practice list.

Cancelling An Appointment

If you are unable to keep an appointment please let us know as soon as possible, this may enable someone else to be seen. You can cancel your appointment in any of the following ways: