We make every effort to give the best service possible to all of our patients.
However, we are aware things can go wrong sometimes, which can result in a patient feeling they have a genuine cause for complaint. If this is so, we will endeavour to settle the matter as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
Any suggestions can be anonymously put in to our communications box opposite our front desk.